COVID-19 - General Info
In what has been a very strange few weeks - we would firstly like to send our best wishes to all our customers out there, and urge you all to follow the given advice and stay safe.
In regards to our own measures - we have put extra precautions in place both alongside our already strict hygiene and working guidelines and standards both inside and outside of our cleanrooms, warehouses and packaging rooms. This may sometimes impact the speed of order processing - though this is generally more true of wholesale orders than direct retail customers.
We are monitoring the Governments advice - and changing and acting accordingly as new information is made available.
Demand is currently very high and we are working at our best to keep up with it.
Couriers are also experiencing high demand - so raw materials etc are taking longer to reach us than normal - and also there is the chance that your own orders may take longer to reach you. Be aware - that while all seems fine at this moment - there may be issues moving forward with guaranteed next day deliveries.
We currently have plenty of stock of our main 10ml Nokomis Range, Tribute Shortfill Range and Base Zero, Cola Divergent and Coconut Divergent Ranges.
We do not know how easy it will remain to get raw materials over the coming weeks for all our ranges - we hope to not have too much disruption, but it very much depends on the supply chain.
We have low stocks of The Spiritwalker range - and are having some issues getting some of the materials for this range - we will keep you updated.
Bunkr - we have superseded the Bunkr range with Base Zero - Please keep an Eye on the Base zero range.
We hope you all fair well over the coming weeks - please follow the advice and stay safe and well.
Please note : shipping times via Royal Mail seem to be completely random, some parcels are getting there the next day .. some are taking 10 days. The Postal workers are very stretched with most shopping be done online in the current crisis - so please be patient awaiting your orders. We are currently only using Royal Mail and Parcel force - as we have had numerous losses during this crisis with other couriers.
Please note: Royal Mail have now suspended Saturday deliveries.
The Manabush Team.